An AI retention team that answers to you
Set a priority. Tranthor finds the customers, drafts the campaign and waits for your approval, or sends within your limits once you say so.
- Levels of control: review, auto-send, autonomous
- 3
- Approved run before auto-send unlocks
- 1
- Contact, spacing and discount caps you approve
- Your limits
- Pause any playbook
- Anytime
Priorities
Pick the outcome. Tranthor plans the work.
Choose an ongoing retention objective. Tranthor watches orders, repeat purchases and lapse risk, then prepares the campaign for each priority instead of leaving you a blank canvas.
- Second purchase, for first-time buyers
- Reactivation, for customers who have gone quiet
- VIP retention, for your highest-value customers
Increase repeat purchases across first-time buyers
Applies to every autonomous send.
Preparing
0Nothing here
Active
1Running
0Nothing here
Needs your review
1Review
See the exact audience and message before it sends
Every proposal shows who it goes to, why they were picked, and the exact subject and body. Nothing sends until you decide.
- Audience size and the rule that selected it
- The exact message, not a summary
- Approve, request changes, or reject
Second purchase
Help first-time buyers discover their next purchase.
Exactly one purchase, placed 21–45 days ago, with email consent.
Ready to find your next favourite?
Review this audience and message before making a decision.
- Contact frequency
- Up to 2 marketing contacts / 7 days
- Contact spacing
- At least 48 hours between contacts
- Discount limit
- Up to 10% on approved offers
These limits apply to every autonomous send.
Autonomy
Autonomy you turn up yourself
Every playbook has its own dial. It starts in review, so you see everything first. After one approved run, and with no blocking setup issues, auto-send unlocks. An autonomous playbook finds, drafts and sends on its own, inside the same limits.
- Review: you approve every send
- Auto-send: sends within your limits after one approved run
- Autonomous: runs on its own, and you can pause it
You see everything before it sends.
- 2 contacts / 7 days
- 48h spacing
- 10% max discount
Limits
Limits you set once
You approve the rules once. They apply to every autonomous send Tranthor makes.
Contact frequency
Cap how many messages one customer can receive in a period.
Spacing
Set the minimum time between messages to the same customer.
Daily cap
Limit how many messages can go out in a single day.
Discount cap
Set the largest percentage discount a campaign may offer.
Allowlists
Choose which channels, senders and segments are allowed to send.
Brand kit
Drafts follow the brand kit you set up, so messages sound like you.
Autonomous sending covers email and SMS, and skips customers who have unsubscribed or not opted in.
Retention agents
One agent per repeat-purchase job
Each agent watches one customer signal and drafts one retention play.
Second purchase
Turns first-time buyers into second-time buyers.
Lapse recovery
Reaches customers whose buying pattern says they are drifting away.
Reactivation
Reconnects with customers who have not ordered recently.
VIP retention
Looks after your highest-value customers.
What Tranthor needs before it can run
A useful campaign depends on five things. The product shows you which one is next.
- 1
Connected customer data
Your store orders and customers, so Tranthor can see who bought what and when.
- 2
Brand context
Your brand kit and tone, so drafts sound like you.
- 3
A configured sender
The email domain or SMS sender that messages go out from.
- 4
An approved operating policy
The contact and offer limits you approve before anything sends.
- 5
Conversion events
What counts as a result, so campaign results can be measured.