SMS and WhatsApp at carrier cost · 14‑day free trial on paid plans · No metered overage
Growth$199 / mo
Start 14-day free trialTry Tranthor on a small list.
Your first retention journeys, from 5,000 contacts.
Recurring journeys, segments and predictions for growing lists.
For lists that need a dedicated CSM and quarterly reviews.
Enterprise
Over 50,000 contacts, or need SSO and custom terms? Talk to us.
| Free$0Start | Starter$49 /moStart | Growth$199 /moStart | Scale$549 /moStart | EnterpriseCustomContact sales | |
|---|---|---|---|---|---|
| Usage | |||||
| Contacts | 1,000 | 5,000 | 20,000 | 50,000 | Over 50,000 |
| AI units per month | 50 | 2,000 | 5,000 | 10,000 | Custom |
| Emails per month | 500 | 60,000 | 240,000 | 600,000 | Custom |
| SMS and WhatsApp (WhatsApp in journeys) | At carrier cost | At carrier cost | At carrier cost | At carrier cost | |
| Team and support | |||||
| Seats | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Support | Community | Priority | Priority | Dedicated | |
| CSM and quarterly review | |||||
| Product | |||||
| All retention agents | |||||
| Watermark removed | |||||
Limits are hard. Upgrade or add an AI unit pack instead of paying overage.
Priced extras. Everything else in your plan is included.
An AI unit measures AI usage: heavier tasks use more. Need more than your plan includes? Add a monthly pack. Packs stack on your plan.
Short answers on contacts, AI units, channels and changing plans.
A contact is one unique customer profile in your Tranthor workspace with an email, SMS phone number, or WhatsApp phone number. We do not count each channel separately, but unsubscribed or dormant profiles still count while they remain in your workspace.
AI units measure model usage and workload. Consumption varies by task; one AI unit does not always equal one completed task.
Starter includes 60,000 email sends per month for Tranthor journeys and campaigns, Growth includes 240,000, and Scale includes 600,000. Enterprise email volume is scoped to your contract and sending requirements.
Tranthor does not add a platform surcharge for SMS or WhatsApp messages sent from journeys. Carrier fees are billed at cost, based on your connected messaging provider's pricing.
You can keep using Tranthor while the workspace moves to the right contact tier. When your list outgrows a plan, you upgrade to the next tier rather than paying metered overages.
Yes. You can upgrade, downgrade, or switch billing terms as your audience, journeys, and AI usage change.
Yes. For larger retention programs, custom email send volume, onboarding support, or custom ecommerce and messaging integrations, contact sales.
