Retention that runs itself. Inside limits you approve.
A team of AI agents finds the repeat-purchase moments in your store data, drafts the campaign and sends it within limits you approve. Built for ecommerce brands with a small CRM team, or none.
Today
Your team has 3 Objectives: 2 running, 1 paused.
Suggested next
1,110 first-time buyers have no Objective working on them.
RecommendationsNew
Second purchase for first-time buyers
Customers who bought once, 21 to 45 days ago, and have email consent.
Audience: 1,110 customers
Monday, 9:12am.A play, drafted and waiting.
Welcome agent is drafting for first-time buyers
Draft ready. Nothing sends until you approve.
Ready to find your next favourite?
ATELIER NORD
Picked for you ยท After your first order
Your next favourite,
picked to go with your first.
Thanks for your first order, Alex. We chose a few pieces that pair with it, from the same collection and our newest arrivals.
Or browse what just landed: New arrivals
WHY SHOP WITH US
- Free returns
- Thirty days to change your mind.
- Made to last
- Materials chosen to wear in, not out.
- Member perks
- Early access to every new drop.
- Audience
- 23,000 one-time buyers
- Your limits
- 2 contacts per 7 days
- 48h between messages
- 15% max discount
- Freedom
- Ask me first
Approve your first play, free.
Nothing sends until you approve. Connect Shopify or WooCommerce in minutes.
Why Tranthor
Other ecommerce CRMs wait for instructions. Tranthor comes to you with the play.
Same job, two ways: winning back customers who bought once. Built for brands with or without a CRM team.
Every Tranthor move is explained in plain words, and you can undo it. Nothing sends until you approve.
Channels
You allow the channels. Tranthor recommends the best mix per audience.
ReachEngagementConsentScore
- Email: Reach 56, Engagement 4, Consent 10. Score 70
- SMS: Reach 53, Engagement 12, Consent 10. Score 75
- WhatsApp: Reach 34, Engagement 14, Consent 10. Score 58
Every channel, scored
Reach, engagement and consent for each audience.
Supervisor
Why SMS for Lapsed VIPs?
They rarely open email: 4 of 20 for engagement.
76% have a number, and nobody was texted last week.
SMS 75, Email 70: close, so both are recommended. SMS sends.
Ask why, get a plain answer
The Supervisor explains what it drafted and why.
Decision ยท Lapsed VIPs
SMS75
The top channel sends
Only the channels you allow, within your limits.
Your retention agents
One agent per repeat-purchase job
One retention team, five jobs. Every agent works from the same store data and the limits you approve.
One approval screen for all five. Connect your store in minutes.
01 / 05
Welcome Agent
Who it's for
Built for small ecommerce teams
With or without a CRM team, Tranthor does the work. You approve it.
You ask
"Win back customers who bought once."
Retention keeps running. No new hire.
- You get
- One approval, then results checked against a holdout.
- Before
- Customers go quiet before anyone follows up.
- After Tranthor
- Tranthor spots them, drafts the win-back and waits for your OK.
How it works
Connect your store. Approve the play.
Then let it run.
Three steps. You stay in control until you decide otherwise.
Integrations
Connect your store first. Add other sources whenever you need them.
Shopify
Your store's orders, products and customers.
Segment.io
Customer events, brought into Tranthor.
Google Analytics
Web behavior context.
Customers
0
Orders
0
Products
0
Store synced. Tranthor starts looking for moments.
Your customer data
Starts with your store
Connect Shopify, WooCommerce or Segment. Add Google Analytics and Intercom for more signal, and chat with Tranthor in Slack.
Working in Claude, ChatGPT or Cursor? Connect it to Tranthor and ask from there.
Trust
Safe to hand your customers to
Everything that sends runs on your rules, and real people are a message away.
You stay in control
Every Agent starts by asking you first. Limits you approve cap contacts, spacing and discounts, and you can pause any Agent.
People behind the product
Email support from the team that builds Tranthor, or managed retention if you would rather we run it for you.
Get started
Stop operating retention. Start approving it.
Connect your store today. Your first play is ready to approve.
- 1Connect
- 2Approve
- 3See results
Free plan. Nothing sends until you approve.
FAQ
Questions about your retention team
Practical answers about Tranthor: how it connects to your store, which channels it sends on, how results are measured and how much control you keep.
Can Tranthor send without my approval?
Not until you say so. New workspaces start on Ask me first: you see the audience and message before anything sends. You can raise freedom one step at a time, to Proven plays alone and then Fully on its own, and you confirm each step. Spend, discounts and WhatsApp always ask. Limits cap contact frequency, spacing, daily sends and discounts, and you can pause any Agent.
Who is Tranthor for?
Tranthor is built for ecommerce brand owners and lean teams without a dedicated CRM team. It finds repeat-purchase moments, drafts the campaign, and sends within the contact and offer limits you approve.
Is Tranthor an ecommerce CRM?
Yes. Tranthor is an AI CRM for ecommerce brands. It reads your customer and order data, finds repeat-purchase moments, and drafts and sends the campaigns by email, SMS and WhatsApp, within limits you approve.
Can I use Claude, ChatGPT or Cursor with Tranthor?
Yes. Connect them from Settings in a few clicks, sign in, and choose what each assistant may do. They can read your segments, results and what needs you, hand Tranthor a brief to draft, and preview a send. Nothing goes out until you confirm it.
Does Tranthor replace my store or ecommerce platform?
No. Tranthor connects to your store and customer data, then helps run retention on top of that data.
Does Tranthor replace my email tool?
It can. Tranthor sends email, SMS and WhatsApp itself, so many brands retire their old email tool. Keep your current email tool for newsletters while Tranthor handles retention.
What do I need to prepare a useful campaign?
Connect your store, add your brand details and a sender, and approve your limits. Tranthor drafts the first play from there. Add conversion events to see attributed results.
What retention moments can Tranthor handle?
Second-purchase nudges, lapse and churn-risk outreach, reactivation, next-product recommendations, and VIP retention.
Which channels are supported?
Email, SMS and WhatsApp, and journeys can call webhooks. Email can send on its own within your rules. SMS and WhatsApp turn on when you set a monthly budget, and WhatsApp messages always wait for your approval.
Can WhatsApp send without my approval?
No. Tranthor drafts WhatsApp messages with Meta-approved templates, and every WhatsApp message waits for your approval before it sends. WhatsApp turns on when you set a monthly messaging budget.
Does Tranthor support Arabic?
Yes. Email templates carry language variants, and Arabic is flagged right-to-left so Arabic emails render right to left. The main pages of this site, including home, pricing and services, are also available in Arabic.
What tools does Tranthor connect to?
Connect Shopify, WooCommerce or Segment, or send customer data by API and catalog sync. Google Analytics, Intercom and Slack connect too. Salla is coming soon.
What does "autonomous" actually mean here?
Tranthor finds the moment, drafts the campaign, sends within the limits you approve, and reports what each campaign earned, without you opening a canvas or a chat box. You choose how much freedom it gets, and it starts by asking you first.
What do campaign results measure?
The revenue from orders linked to the team's sends, and lift against a random group of customers the team held back. Lift is shown as a range with a plain verdict once enough customers have bought. Attributed revenue alone is not proof of cause, profit or lower churn.