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Tranthor
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AI CRM for ecommerce retention

Turn one-time buyers into repeat customers โ€” without a CRM team

Most retention tools hand you a blank canvas and assume someone's there to run it. Tranthor watches your store, finds the revenue moment, and drafts the campaign for your approval โ€” real retention without the complexity or the headcount. Built for ecommerce brands.

Tranthor home screen showing recommended revenue moments

Why It Matters

Marketing automation became busywork

Flows decay. Dashboards reward opens and clicks. List growth raises the bill. Meanwhile, carts get abandoned, first-time buyers go quiet, and good customers drift before anyone updates the canvas.

5x

Acquisition costs more

Winning a new customer can cost at least five times more than keeping an existing one.

70%

Carts are abandoned

Most ecommerce carts never become orders, so fast follow-up matters.

30%

Average repeat purchase rate

Many ecommerce brands turn about three in ten buyers into repeat customers.

25%

Potential profit lift

A 5% retention lift can increase profits by at least 25%, depending on the business.

How Tranthor Works

Outcomes become campaigns

Ask for the retention outcome you want, or let Tranthor find the moment for you. It drafts the audience, message, timing, and campaign, then keeps approval and learning in your hands.

Set the outcome

Tell Tranthor what you want to improve: recover carts, win back lapsed customers, grow second purchases, or protect VIP revenue.

Draft a second-purchase @campaign for first-time buyers

accessing toolWorkspace Events Summary
accessing toolList Segments

Generated Journey

Journey Flow Summary

  • Entry: Users enter via new sign-ups segment
  • Welcome Email: Sends message immediately
  • Wait 1 Day: Delays for 24 hours
  • Activation SMS: Sends reminder to activate

Build the journey

Agents find the moment

Tranthor watches orders, carts, repeat purchases, churn signals, and customer value to spot where action is worth taking.

๐Ÿ“ˆ
Growth OpportunityยทNow

10% increase in high-value

Campaigns get drafted

It prepares the audience, message, timing, and send plan so the work starts from a customer moment, not a blank canvas.

Active User Base

Last 6 months

You approve and learn

Review the draft, request changes, approve the send, and use results to decide what deserves to keep running.

Email Builder

Create beautiful emails using natural language

Brand Kit

Start a conversation

Messages will appear here as the conversation progresses.

Retention

Your second order is waiting, Mark

A timely follow-up for first-time buyers

Retention campaign preview

Tranthor found first-time buyers nearing their repeat-purchase window and drafted this campaign for approval.

Drafted by Tranthor - approval required before send

The Tranthor Method

Stop operating flows. Start operating outcomes.

You decide what needs to improve. Tranthor turns live customer moments into approved campaigns and learning loops, so no one has to translate every idea into segments, branches, QA, and dashboards. No CRM team required.

Why it's different

The product should carry the campaign work.

Flow builders make your team build and maintain every flow by hand. Tranthor produces that work for you: the audience, offer, copy, timing, approval state, and the next experiment. Your team stays in the high-leverage loop: direct, review, approve, and learn.

What changes tomorrow

Outcomes over flows

Lift over opens

Agents over busywork

See the system working

The new workflow is simple: detect the moment, draft the campaign, wait for approval, and learn what earned its place.

Start free

Live in minutes on your store. No flow building.

Prepared work

Second-purchase play

Waiting for review
1Draft
2Review email
3Approved

Subject

Alex, your training gear is still waiting for you.

First-time buyers are ready for the next order. Tranthor prepares the campaign and keeps it in review.

Store signal

Control

First-to-Second Order Boost

Awaiting approval

Draft ready ยท 1,557 recipients

Learning loop

Lift gets judged

Validated winner

Keep what moves revenue. Stop what only creates activity.

Lift decides what staysRolled out

Your Retention Agents

Six agents for repeat-purchase jobs

Each agent watches one customer signal, drafts one retention play, and moves the work to approval before the moment passes.

Swipe sideways

Welcome Agent

1 / 6

Welcome Agent agent illustration
Agent play

Welcome Agent

Turns first-time buyers into second-time buyers.

Trigger

A customer makes their first purchase.

What it drafts

Drafts a welcome and second-purchase follow-up in your brand voice before the relationship goes cold.

Tool badges

Email
WhatsApp
shopify.com logo
Shopify
Cart Rescue Agent agent illustration
Agent play

Cart Rescue Agent

Recovers shoppers who leave before checkout.

Trigger

A shopper leaves with cart or checkout intent.

What it drafts

Drafts cart recovery follow-up while intent is still fresh, escalating only when the play calls for it.

Tool badges

SMS
WhatsApp
shopify.com logo
Shopify
Churn Guard Agent agent illustration
Agent play

Churn Guard Agent

Spots good customers before they go quiet.

Trigger

An active customer's buying cadence starts slipping.

What it drafts

Finds at-risk customers by value and behavior, then drafts a re-engagement campaign for review.

Tool badges

Email
hubspot.com logo
HubSpot
segment.io logo
Segment
Reactivation Agent agent illustration
Agent play

Reactivation Agent

Brings dormant customers back with a reason to return.

Trigger

A customer has gone quiet.

What it drafts

Builds a return campaign for dormant customers based on what they bought and how they engaged.

Tool badges

SMS
WhatsApp
hubspot.com logo
HubSpot
Upsell Agent agent illustration
Agent play

Upsell Agent

Recommends the next best product.

Trigger

A customer bought recently or buys regularly.

What it drafts

Finds the next best product and drafts the campaign when the customer is most likely to buy again.

Tool badges

Email
shopify.com logo
Shopify
segment.io logo
Segment
VIP Agent agent illustration
Agent play

VIP Agent

Gives your best customers better treatment.

Trigger

A customer crosses your high-value threshold.

What it drafts

Surfaces top customers and drafts VIP treatment before loyalty starts to fade.

Tool badges

Email
hubspot.com logo
HubSpot
Company logo
Slack

Who It's For

Built for ecommerce teams that think in tests

For founders, lifecycle marketers, and CRM leads who know retention matters but do not want growth trapped inside flow-builder maintenance.

Founder

"Win back customers who bought once and have not returned."

Founder

Retention keeps moving without another hire.

Runs the business and owns retention by default, even without a dedicated CRM team.

Cart recovery
Win-back
Approval queue
Before

Retention gets trapped in setup

Retention slips while daily work takes over.

Customers go quiet before anyone follows up.

After Tranthor

Campaigns move to review

Tranthor drafts the play and audience.

You approve the campaign before it sends.

Lifecycle Marketer

"Create a second-purchase journey for first-time buyers."

Lifecycle Marketer

More tests ship without flow-building drag.

Owns customer journeys, but too much of the week disappears into setup instead of experiments.

Second purchase
Segmentation
Campaign tests
Before

Retention gets trapped in setup

Campaign ideas wait behind canvas work.

Segmentation and QA slow every test.

After Tranthor

Campaigns move to review

Agents surface the audience and draft the test.

You review, approve, and launch.

CRM Lead

"Find VIPs who are cooling and create a retention offer."

CRM Lead

Campaigns are judged by incremental lift, not dashboard activity.

Owns retention revenue and needs campaigns judged by proof, not dashboard activity.

Churn risk
VIP retention
Experiment velocity
Before

Retention gets trapped in setup

Retention tests wait on manual setup.

High-value customers cool before follow-up.

After Tranthor

Campaigns move to review

The audience, message, and send plan are drafted.

You approve the next retention test.

How It Works

Connect your store. Pick an outcome. Approve the play.

Three steps. You stay in control. Tranthor handles the retention work.

  1. 01. Connect your store

    Start with your store or connect customer data through Segment, API, or catalog sync.

  2. 02. Tranthor finds revenue moments

    It looks for abandoned carts, first-time buyers, cooling customers, upsell moments, and VIPs.

  3. 03. Approve and learn

    Review the audience, message, and campaign. Approve it, request changes, or enable auto-publish when ready.

01. Connect your store

Start with your store or connect customer data through Segment, API, or catalog sync.

Company logo

Shopify

E-commerce platform for online stores and retail point-of-sale systems.

Company logo

WooCommerce

Open-source ecommerce plugin for WordPress online stores.

Company logo

Segment

Customer data platform for data collection and analysis.

02. Tranthor finds revenue moments

It looks for abandoned carts, first-time buyers, cooling customers, upsell moments, and VIPs.

Agent Insights

Generate up to 12% increase in high-value customers

Growth Opportunity

Up to 12% increase in high-value customers

03. Approve and learn

Review the audience, message, and campaign. Approve it, request changes, or enable auto-publish when ready.

Engagement Campaign

Cross Sell to High Value Customers

Retention Campaign

Reduce churn for Segment A customers

Activation Campaign

Upsell to recent active customers

Your Customer Data

Connect the tools your store already uses

Tranthor reads customer, order, product, and behavior data from your ecommerce stack so it can act on the right retention moments.

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Start with your store. Add more data sources as your retention operation grows.

Get Started

Less flow-building. More repeat revenue.

Connect your store and let Tranthor draft approved retention campaigns for the customers most likely to buy again, lapse, or grow.

Built for B2C ecommerceNo flows to build by handYou approve every send

Approval stays on until you choose otherwise.

Frequently Asked Questions

Answers before you run retention by outcome

Practical answers about Tranthor, your stack, measurement, and your level of control.

AI CRM for ecommerce retention | Tranthor