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Let AI run retention for your store

Tranthor watches your store, finds repeat-purchase and churn-risk moments, and drafts retention campaigns for approval before they send. Built for ecommerce teams without CRM ops.

Tranthor AI retention dashboard

Why It Matters

Repeat revenue leaks when no one owns retention

Carts get abandoned. First-time buyers never get a second nudge. Good customers go quiet. VIPs get treated like everyone else.

5x

Acquisition costs more

Winning a new customer can cost at least five times more than keeping an existing one.

70%

Carts are abandoned

Most ecommerce carts never become orders, so fast follow-up matters.

30%

Average repeat purchase rate

Many ecommerce brands turn about three in ten buyers into repeat customers.

25%

Potential profit lift

A 5% retention lift can increase profits by at least 25%, depending on the business.

How Tranthor Works

Retention campaigns without building every flow by hand

Ask Tranthor for the outcome you want, or let agents find the moment for you. It drafts the audience, message, timing, and campaign, then waits for approval before anything sends.

Ask for the outcome

Tell Tranthor what you want: recover carts, win back lapsed customers, grow second purchases, or protect VIPs.

Create a welcome activation @journey with email and SMS

accessing toolWorkspace Events Summary
accessing toolList Segments

Generated Journey

Journey Flow Summary

  • Entry: Users enter via new sign-ups segment
  • Welcome Email: Sends message immediately
  • Wait 1 Day: Delays for 24 hours
  • Activation SMS: Sends reminder to activate

Build the journey

Agents find the moment

Tranthor watches orders, carts, repeat purchases, churn signals, and customer value to spot who needs a follow-up.

📈
Growth Opportunity·Now

10% increase in high-value

Campaigns get drafted

It prepares the audience, message, timing, and send plan so the work starts from a customer moment, not a blank canvas.

Active User Base

Last 6 months

You approve the send

Review the draft, request changes, approve it, or enable auto-publish when you trust the play.

Email Builder

Create beautiful emails using natural language

Brand Kit

Start a conversation

Messages will appear here as the conversation progresses.

Marketing

Welcome to the future of marketing, Mark!

Your AI-powered journey starts here

Marketing Campaign

Experience the power of AI-driven marketing automation with TranThor. Our platform analyzes your data, segments your audience, and delivers personalized campaigns that convert.

Powered by TranThor AI • Instant deployment • 24/7 support

Your Retention Agents

Six agents for the moments that drive repeat purchases

Each agent watches one customer signal and runs one retention job, from first purchase to VIP.

Swipe sideways

Welcome Agent

1 / 6

Welcome Agent agent illustration
Agent play

Welcome Agent

Turns first-time buyers into second-time buyers.

Trigger

A customer makes their first purchase.

What it drafts

Drafts a welcome and second-purchase follow-up in your brand voice before the relationship goes cold.

Tool badges

Email
WhatsApp
shopify.com logo
Shopify
Cart Rescue Agent agent illustration
Agent play

Cart Rescue Agent

Recovers shoppers who leave before checkout.

Trigger

A shopper leaves with cart or checkout intent.

What it drafts

Drafts cart recovery follow-up while intent is still fresh, escalating only when the play calls for it.

Tool badges

SMS
WhatsApp
shopify.com logo
Shopify
Churn Guard Agent agent illustration
Agent play

Churn Guard Agent

Spots good customers before they go quiet.

Trigger

An active customer's buying cadence starts slipping.

What it drafts

Finds at-risk customers by value and behavior, then drafts a re-engagement campaign for review.

Tool badges

Email
hubspot.com logo
HubSpot
segment.io logo
Segment
Reactivation Agent agent illustration
Agent play

Reactivation Agent

Brings dormant customers back with a reason to return.

Trigger

A customer has gone quiet.

What it drafts

Builds a return campaign for dormant customers based on what they bought and how they engaged.

Tool badges

SMS
WhatsApp
hubspot.com logo
HubSpot
Upsell Agent agent illustration
Agent play

Upsell Agent

Recommends the next best product.

Trigger

A customer bought recently or buys regularly.

What it drafts

Finds the next best product and drafts the campaign when the customer is most likely to buy again.

Tool badges

Email
shopify.com logo
Shopify
segment.io logo
Segment
VIP Agent agent illustration
Agent play

VIP Agent

Gives your best customers better treatment.

Trigger

A customer crosses your high-value threshold.

What it drafts

Surfaces top customers and drafts VIP treatment before loyalty starts to fade.

Tool badges

Email
hubspot.com logo
HubSpot
Company logo
Slack

Who It's For

Built for lean ecommerce teams that need retention to run

For founders, lifecycle marketers, and CRM leads who know retention matters but do not have the time or team to build every campaign manually.

Founder

"Win back customers who bought once and have not returned."

Founder

Retention keeps moving without another hire.

Runs the business and owns retention by default, even without a dedicated CRM team.

Cart recovery
Win-back
Approval queue
Before

Retention slips into the gaps

Retention slips while daily work takes over.

Customers go quiet before anyone follows up.

After Tranthor

Campaigns move to review

Tranthor drafts the play and audience.

You approve the campaign before it sends.

Lifecycle Marketer

"Create a second-purchase journey for first-time buyers."

Lifecycle Marketer

More high-intent journeys ship.

Owns customer journeys, but too much of the week disappears into setup instead of strategy.

Second purchase
Segmentation
Campaign tests
Before

Retention slips into the gaps

Campaign ideas wait behind setup work.

Segmentation and QA slow every test.

After Tranthor

Campaigns move to review

Agents surface the audience and draft the test.

You review, approve, and launch.

CRM Lead

"Find VIPs who are cooling and create a retention offer."

CRM Lead

Retention tests compound instead of waiting on manual setup.

Owns retention revenue and needs tests to compound instead of waiting on manual builds.

Churn risk
VIP retention
Experiment velocity
Before

Retention slips into the gaps

Retention tests wait on manual setup.

High-value customers cool before follow-up.

After Tranthor

Campaigns move to review

The audience, message, and send plan are drafted.

You approve the next retention test.

How It Works

Connect your store. Review campaigns. Go live.

Three steps. You stay in control. Tranthor handles the retention work.

  1. 01. Connect your store

    Start with Shopify or connect customer data through Segment, API, or catalog sync.

  2. 02. Tranthor finds retention moments

    It looks for abandoned carts, first-time buyers, cooling customers, upsell moments, and VIPs.

  3. 03. Approve and send

    Review the audience, message, and campaign. Approve it, request changes, or enable auto-publish when ready.

01. Connect your store

Start with Shopify or connect customer data through Segment, API, or catalog sync.

Company logo

Shopify

E-commerce platform for online stores and retail point-of-sale systems.

Company logo

WooCommerce

Online IDE for collaborative coding and software development.

Company logo

Segment

Customer data platform for data collection and analysis.

02. Tranthor finds retention moments

It looks for abandoned carts, first-time buyers, cooling customers, upsell moments, and VIPs.

Agent Insights

Generate up to 12% increase in high-value customers

Growth Opportunity

Up to 12% increase in high-value customers

03. Approve and send

Review the audience, message, and campaign. Approve it, request changes, or enable auto-publish when ready.

Engagement Campaign

Cross Sell to High Value Customers

Retention Campaign

Reduce churn for Segment A customers

Activation Campaign

Upsell to recent active customers

Your Customer Data

Connect the tools your store already uses

Tranthor reads customer, order, product, and behavior data from your ecommerce stack so it can act on the right retention moments.

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Start with your store. Add more data sources as your retention operation grows.

Get Started

Stop losing customers you already paid to acquire

Connect your store and let Tranthor draft approved retention campaigns for the customers most likely to buy again, lapse, or grow.

Built for B2C ecommerceNo flows to build by handYou approve every send

Approval stays on until you choose otherwise.

Frequently Asked Questions

Answers before you let AI run retention

Practical answers about Tranthor, your stack, and your level of control.

Tranthor | Tranthor - AI CRM for B2C ecommerce brands