Retention that runs itself. Inside limits you approve.
A team of AI agents finds the customers ready to buy again, drafts the campaign and sends it. Built for ecommerce brands with a small CRM team, or none.
Today
Your team has 3 Objectives: 2 running, 1 paused.
Suggested next
1,110 first-time buyers have no Objective working on them.
RecommendationsNew
Second purchase for first-time buyers
Customers who bought once, 21โ45 days ago, and have email consent.
Audience: 1,110 customers
Monday, 9:12am.A play, drafted and waiting.
Welcome agent is drafting for first-time buyers
Draft ready. Nothing sends until you approve.
Ready to find your next favourite?
ATELIER NORD
Picked for you ยท After your first order
Your next favourite,
picked to go with your first.
Thanks for your first order, Alex. We chose a few pieces that pair with it, from the same collection and our newest arrivals.
Or browse what just landed โ New arrivals
WHY SHOP WITH US
- Free returns
- Thirty days to change your mind.
- Made to last
- Materials chosen to wear in, not out.
- Member perks
- Early access to every new drop.
- Audience
- 23,000 one-time buyers
- Your limits
- 2 contacts per 7 days
- 48h between messages
- 10% max discount
- Auto-send
- Off until you allow
Approve your first play, free.
Nothing sends until you approve. Connect Shopify in minutes.
Why Tranthor
Other ecommerce CRMs wait for instructions. Tranthor comes to you with the play.
Same job, two ways: winning back customers who bought once. Built for brands with or without a CRM team.
Every Tranthor move is explained in plain words, and you can undo it. Nothing sends until you approve.
Channels
You allow the channels. Tranthor picks one per audience.
ReachEngagementConsentScore
- Email: Reach 56, Engagement 4, Consent 10. Score 70
- SMS: Reach 53, Engagement 12, Consent 10. Score 75
- WhatsApp: Reach 34, Engagement 14, Consent 10. Score 58
Every channel, scored
Reach, engagement and consent, for each audience.
Engagement team
Why SMS for Lapsed VIPs?
They rarely open email: 4 of 20 for engagement.
76% have a number, and nobody was texted last week.
Close call, SMS 75 to Email 70, so a mix is recommended. This run sends SMS.
Every pick, explained
Each run says why it chose the channel.
This run ยท Lapsed VIPs
SMS75
One channel per send
Only the channels you allow, inside your limits.
Sample audience. Second purchase and New subscribers send Email (89 and 87). Channels used in the last week lose 15 points. Consent and frequency limits always apply.
See every integration and channelYour retention agents
One agent per repeat-purchase job
One retention team, five jobs. Every agent works from the same store data and the limits you approve.
One approval screen for all five. Connect your store in minutes.
01 / 05
Welcome Agent
Who it's for
Built for small ecommerce teams
With or without a CRM team, Tranthor does the work. You approve it.
You ask
"Win back customers who bought once."
Retention keeps running. No new hire.
- You get
- One approval, then results checked against a holdout.
- Before
- Customers go quiet before anyone follows up.
- After Tranthor
- Tranthor spots them, drafts the win-back and waits for your OK.
How it works
Connect your store. Approve the play.
Then let it run.
Three steps. You stay in control until you decide otherwise.
Integrations
Connect your store first. Add other sources whenever you need them.
Shopify
Your store's orders, products and customers.
Segment.io
Customer events, brought into Tranthor.
Google Analytics
Web behavior context.
Customers
0
Orders
0
Products
0
Store synced. Tranthor starts looking for moments.
Your customer data
Starts with your store
Connect Shopify, WooCommerce or Segment. Add Google Analytics and Intercom for more signal, and chat with Tranthor in Slack.
Working in Claude, ChatGPT or Cursor? Connect it to Tranthor and ask from there.
Trust
Safe to hand your customers to
Everything that sends runs on your rules, and real people are a message away.
You stay in control
Every playbook starts in review. Limits you approve cap contacts, spacing and discounts, and you can pause any playbook.
People behind the product
Email support from the team that builds Tranthor, or managed retention if you would rather we run it for you.
Get started
Stop operating retention. Start approving it.
Connect your store today. Your first play is ready to approve.
- 1Connect
- 2Approve
- 3See results
Free plan. Nothing sends until you approve.
FAQ
Questions about your retention team
Practical answers about Tranthor, your stack, measurement, and your level of control.
Can Tranthor send without my approval?
Every playbook starts in review: you see the audience and message before anything sends. After one approved run you can switch a playbook to auto-send within the limits you approve, and later to fully autonomous. Limits cap contact frequency, spacing, daily sends and discounts, and you can pause any playbook.
Who is Tranthor for?
Tranthor is built for ecommerce brand owners and lean teams without a dedicated CRM team. It finds repeat-purchase moments, drafts the campaign, and sends within the contact and offer limits you approve.
Is Tranthor an ecommerce CRM?
Yes. Tranthor is an AI CRM for ecommerce brands. It reads your customer and order data, finds repeat-purchase moments, and drafts and sends the campaigns by email, SMS and WhatsApp, within limits you approve.
Can I use Claude, ChatGPT or Cursor with Tranthor?
Yes. Connect them from Settings in a few clicks, sign in, and choose what each assistant may do. They can read your segments, results and what needs you, hand Tranthor a brief to draft, and preview a send. Nothing goes out until you confirm it.
Does Tranthor replace my store or ecommerce platform?
No. Tranthor connects to your store and customer data, then helps run retention on top of that data.
Does Tranthor replace my email tool?
It can. Tranthor sends email, SMS and WhatsApp itself, so many brands retire their old email tool. Keep your current email tool for newsletters while Tranthor handles retention.
What do I need to prepare a useful campaign?
Connect your store, add your brand details and a sender, and approve your limits. Tranthor drafts the first play from there. Add conversion events to see attributed results.
What retention moments can Tranthor handle?
Second-purchase nudges, lapse and churn-risk outreach, reactivation, next-product recommendations, and VIP retention.
Which channels are supported?
Email, SMS and WhatsApp are supported when connected and configured, and journeys can call webhooks. All three channels work in journeys and in autonomous sending.
Is WhatsApp part of autonomous sending?
Yes. Once WhatsApp is connected and your templates are approved, autonomous runs can send on WhatsApp as well as Email and SMS, inside the same limits you approve.
Does Tranthor support Arabic?
Yes. Email templates carry language variants, and Arabic is flagged right-to-left so Arabic emails render right to left. The main pages of this site, including home, pricing and services, are also available in Arabic.
What tools does Tranthor connect to?
Connect Shopify, WooCommerce or Segment, or send customer data by API and catalog sync. Google Analytics, Intercom and Slack connect too. Salla is coming soon.
What does "autonomous" actually mean here?
Tranthor finds the moment, drafts the campaign, sends within the limits you approve, and reports what each campaign earned, without you opening a canvas or a chat box. You choose when each playbook gets that freedom, and it starts in review.
What do campaign results measure?
Attributed revenue per recipient for the conversion events you set up, over each campaign's window. Results stay preliminary until enough data comes in. Attribution is not proof of causal lift, profit or lower churn.