Privacy Policy
Effective Date: July 1, 2025
Data Controller: Amplift Technologies LLC
Business Address: Ras Al Khaimah Free Zone, United Arab Emirates
Privacy Contact: [email protected]
1. Information We Collect
Account Information
- Name, email address, company information
- Payment and billing details
- Account preferences and settings
Customer Marketing Data
When you use our marketing automation platform, we process:
- Contact lists you upload (email addresses, phone numbers, names)
- Campaign content and templates you create
- Marketing performance data (opens, clicks, engagement metrics)
- Customer segmentation and targeting information
Usage Information
- Platform usage analytics and feature interactions
- IP addresses and browser information for security
- Cookies for essential platform functionality
2. How We Use Your Information
Service Provision
- Deliver marketing automation functionality
- Send marketing campaigns on your behalf
- Provide analytics and reporting
- Customer support and platform improvements
Legal Basis (GDPR)
- Contract Performance: Providing our marketing services
- Consent: For marketing communications and analytics cookies
- Legitimate Interest: Platform security and service improvement
- Legal Compliance: Meeting anti-spam and data protection requirements
3. Marketing Compliance
Customer Responsibilities
- Consent Required: You must have proper consent for all contacts you upload
- No Spam Policy: Sending unsolicited messages is strictly prohibited
- List Quality: You are responsible for maintaining clean, opt-in contact lists
- Legal Compliance: You must comply with CAN-SPAM, GDPR, TCPA, and applicable local laws
Our Compliance Support
- We provide unsubscribe mechanisms for all email campaigns
- We honor opt-out requests and maintain suppression lists
- We monitor for obvious spam activity and may suspend violating accounts
- We do not allow purchased, rented, or scraped contact lists
4. Data Sharing
We share your information only with:
- Service Providers: Email delivery services, SMS gateways, analytics providers, payment processors
- Legal Requirements: When required by law or to protect our rights
- Your Direction: When you connect third-party integrations or export data
All service providers are contractually required to protect your data and use it only for specified purposes.
5. International Data Transfers
Your data may be processed in the United States and European Union. For transfers outside your region, we use appropriate safeguards including:
- Standard contractual clauses for EU data transfers
- Encryption and access controls for cross-border processing
- Service provider agreements ensuring data protection
6. Your Rights
GDPR Rights (EU/UK Residents)
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data
- Portability: Export your data in common formats
- Objection: Object to certain processing activities
Exercising Your Rights
Contact [email protected] with your request. We will respond within a reasonable timeframe and may require identity verification for security.
7. Data Security
We implement appropriate security measures including:
- Encryption of data in transit and at rest
- Access controls and user authentication
- Regular security updates and monitoring
- Incident response procedures
While we strive to protect your data, no security system is 100% secure. Please protect your account credentials and report any suspected unauthorized access.
8. Data Retention
- Account Data: Retained while you use our service and for a reasonable period after termination
- Marketing Data: Under your control - you can delete anytime through the platform
- Usage Analytics: Retained for service improvement purposes
- Legal Requirements: Some data may be retained longer for legal compliance
9. Cookies
We use cookies for:
- Essential Functions: Platform operation and security (always active)
- Analytics: Understanding platform usage (can be disabled)
- Marketing: Improving our own marketing efforts (can be disabled)
You can control non-essential cookies through your browser settings or by contacting us.
10. Children's Privacy
Our service is not intended for individuals under 16. If you believe a child has provided personal information, please contact [email protected] and we will delete it promptly.
11. Policy Updates
We may update this policy as our business evolves. Material changes will be communicated via email or platform notice. Continued use of our service indicates acceptance of updates.
12. Contact Information
Privacy Questions: [email protected]
Abuse Reports: [email protected]
General Support: [email protected]
Mailing Address:
Amplift Technologies LLC
Ras Al Khaimah Free Zone
United Arab Emirates
Last Updated: July 1, 2025
