Privacy Policy

Tranthor ("we," "us," or "our"), registered under Amplift Technologies LLC in the Ras Al Khaimah Free Zone of the United Arab Emirates, provides customer engagement SaaS software. This Privacy Policy explains how we collect, use, and share your personal data. By using our services, you agree to the terms of this Policy and our Terms of Service.

1. What This Privacy Policy Covers

This Policy covers personal data we collect when you use our services. It does not apply to practices of third parties we don't own or control.

2. Categories of Personal Data We Collect

• Profile/Contact Data (e.g., name, email)
• Payment Data (e.g., partial payment card details, billing info)
• Device/IP Data (e.g., IP address, device IDs, browser info)
• Web Analytics (e.g., page views, referral links)
• Social Network Data (e.g., usernames, contact details when you link accounts)
• Other Voluntary Data (e.g., info you provide via support requests)

3. Sources of Personal Data

• You: When you create an account, fill out forms, or interact with our services.
• Third Parties: Analytics providers, payment processors, or partners who help us deliver or improve our services.

4. Purposes for Collecting Personal Data

• Service Provision: Set up accounts, process payments, and deliver our SaaS services.
• Customization and Improvement: Personalize features, debug issues, and develop new offerings.
• Marketing: Send promotional messages (opt-out any time).
• Legal Compliance: Meet UAE regulations and other applicable legal obligations.

5. How We Share Your Personal Data

• Service Providers: Payment processors, hosting, analytics, and customer support partners.
• Business Partners: In joint promotions or integrations you choose to enable.
• Legal or Compliance: To comply with legal obligations or enforce agreements.
• Business Transfers: In mergers, acquisitions, or other business transactions.

6. Tracking Tools and Cookies

We use cookies and similar technologies to improve service functionality, analyze usage, and remember preferences. Disable cookies in your browser settings if preferred, but some features may not work properly.

7. Data Security and Retention

We use physical, technical, and administrative measures to safeguard data. We retain data as needed for business or legal purposes. No method is 100% secure, so also protect your credentials.

8. Children's Personal Data

We do not knowingly collect data from anyone under 13. If you believe a child under 13 has provided data, contact us, and we will delete it.

9. International Data Transfers

Your data may be transferred outside your jurisdiction. By using our services, you consent to these transfers, subject to applicable data protection laws.

10. Your Rights

Depending on location, you may have rights to access, correct, or delete your data, and to object to or restrict processing. Contact us to exercise these rights.

11. Changes to This Policy

We may update this Policy. If material changes occur, we'll notify you via email or post a notice. Continued use indicates acceptance of updates.

12. Contact Us

Email: [email protected]
Address: Ras Al Khaimah Free Zone, United Arab Emirates